Personalization the artificial intelligence way
“AI is one of the most important things humanity is working on. It is more profound than, I dunno, electricity …
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First-time casino visitors
Who are they? First-time casino visitors. This is the question every duty manager has to ask themselves when a …
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Are Customers More Than Data Points?
In a recent article I was arguing that many casinos in the region (and worldwide I would say) do not …
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