
The 7 Failures of State Owned Casinos
There is an old joke from late Soviet Moscow. The first state-run red light house has opened. The chandeliers are Bohemian crystal. The champagne is

There is an old joke from late Soviet Moscow. The first state-run red light house has opened. The chandeliers are Bohemian crystal. The champagne is

Over the course of a thirty-year career in this industry I have worked for a large listed corporation with properties across three continents, a smaller

There is a particular kind of meeting that most senior casino people have sat through more times than they would like to admit. An offer

I would never be one to comment on the election choices of another person when an election is actually in the offing; something I could

Creating a compelling customer experience with an omnichannel strategy “I read the news today, oh boy…” and once again the industry is talking about omnichannel

Hungary votes on 12 April. I am Hungarian, which is one reason this subject does not feel abstract to me. If you have watched Orbán’s

There is a particular kind of report that looks perfectly respectable right up until the moment it becomes expensive. It arrives on time. The numbers

Bombay’s retrenchment in Tallinn has value for one reason only: it exposes a mistake the industry keeps making. The public facts are serious enough. The

Over the last ten years, I’ve observed numerous land-based casino operators attempt to transition into the digital space, and many have encountered significant challenges. It’s

Most casinos that have been operating for a few years settle into a rhythm that feels solid. The numbers are respectable, the staff know what

One of the quickest ways to understand how a casino is actually run is to watch a shift handover. Not the formal briefing with printed

Over the past year or so there’s been a noticeable shift in how consultants in the gaming industry are positioning themselves. Everyone is publishing. Constantly.