How Well Should You Know Your Casino?

Many years ago, I worked for a casino group where the owners and quite a few of the senior executives had developed a fascination with table drop. It came from someone they respected, one of the management gurus advising the group at the time, who had told them that as long as the drop was […]

Change Management

Change Management, a resourceful process to improve a properties gross gaming results and a process I am often asked to explore with clients looking to improve bottom line results. So what is Change Management and more importantly by implementing change what are the benefits and will it improve your bottom line results. Before we explore […]

Team Selling – Team Hosting in the Casino Industry

The casino industry has often been referred to as a copycat industry that often feeds upon itself copying various marketing ideas and or programs from competitor casinos. Actually, this isn’t bad and oftentimes what really matters is who is copying whom. There is a big difference from copying something that is happening with your direct […]

Change Management

Change Management, a resourceful process to improve a properties gross gaming results and a process I am often asked to explore with clients looking to improve bottom line results. So what is Change Management and more importantly by implementing change what are the benefits and will it improve your bottom line results. Before we explore […]