A “failure to implement a specified internal control” that led to a regulatory letter of censure for the operating entity of the Resorts World Sentosa (RWS) casino complex in Singapore, was due to an error detected by the RWS team itself.
That is according to a written reply to GGRAsia from the Gambling Regulatory Authority (GRA) of Singapore.
The censure letter to Resorts World at Sentosa Pte Ltd during financial year 2026 ending in March had been disclosed on GRA’s website. The Resorts World Sentosa complex is wholly owned by Genting Singapore Ltd, a company of Malaysia’s Genting group.
GRA told GGRAsia in response to a request for clarification: “RWS failed to verify the completeness of the data processed by its application system supporting membership account status checks as per the functional requirements of the application system, resulting in a failure to ensure that the approved internal controls were implemented.”
The regulator added: “This was due to an erroneous configuration that was detected by RWS themselves.”
The regulator also clarified that a letter of censure is “a form of disciplinary action” issued by GRA under the Casino Control Act.
The overall disciplinary-action options available against casino operators are: the cancellation or suspension of a casino licence; the issuing of a letter of censure; the variation of the terms of a casino licence; or the imposition of a financial penalty for each ground of disciplinary action.
