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casino management

02

Aug'21

Change Management

Change Management, a resourceful process to improve a properties gross gaming results and a process I am often asked to …

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08

Jun'21

Slot Game Selection Criteria (Part 2)

  As noted in my previous article on game selection criteria, the discovery of saturation and how it impacts slot …

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18

Mar'21

COVID-19 and Its Aftermath: Five Trends to Watch

The story of COVID-19 is one of optimism and pessimism, of confidence and nervousness. While the economic, political, and cultural …

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05

Mar'21

Angry, Upset Players – What should you do?

My last educational post received so many responses that I have decided to post another helpful article about how to …

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04

Mar'21

Casino Junkets….The good, the bad and the ugly….Part 1

First, we need to understand what a junket is and what it is not. A casino junket is a group …

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04

Mar'21

Casino Junkets….the good the bad and the ugly….Part 2

First, it is important to understand that Junket Reps serve a legitimate function in many different casinos around the world. …

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