Crisis management in casinos
On my long list of subjects for this column, crisis management has been patiently waiting for its turn to see …
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Time to update your casino gamingfloor
While casinos in more and more countries are eagerly opening their doors for business again, there is a new normal. …
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Must the show go on?
The gaming industry has always had a very healthy trade show and conference business around it bringing gaming professionals of …
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Are Customers More Than Data Points?
In a recent article I was arguing that many casinos in the region (and worldwide I would say) do not …
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