Casino Junkets….the good the bad and the ugly….Part 2

First, it is important to understand that Junket Reps serve a legitimate function in many different casinos around the world. They basically act similar to an independent manufacturer’s sales representative who represents the manufacturer’s line of products on a commission basis instead of working on a fixed salary as most casino employees do. There are […]
They’re stealing our stackers……parts one and two by John Connolly

All across Europe slot machines are being robbed by Colombians and Peruvian organized gangs and their member numbers are growing. Even though they are from time to time being arrested it doesn’t stop them in their pursuit of what seems to them to be easy pickings. Why is it easy for them? Well, there are […]
Is Europe a place for ICRs?

Recently I was involved in a study looking at the role of ICRs in different parts of the world. The way different continents, cultures gamble can be very different and what form of gambling is prevalent apart from the cultural factor is mostly influenced by the kind of operators and their business models present in […]
In the land of the blind, the one-eyed man is king

This column was born in South Africa, in the middle of nowhere between Jo’Burg and Sun City in a Dacia revving at 5,000 and barely making it up a hill. I would call it a difficult birth, but I am certain it will have a bright future. Glyn and I agreed that a structured series […]
The curious divide between online and brick and mortar gambling

Some of you might remember the days when on major gaming shows table games and tables related manufacturers still took up quite a bit of floor space. Having started my gaming carrier almost 30 years ago on the tables side of the land-based gaming industry, I always kept a tag on technological advances and change […]
Crisis management in casinos

On my long list of subjects for this column, crisis management has been patiently waiting for its turn to see the light of day in print. It would never be more relevant than right now I guess, in what we could certainly call the biggest crisis of our lifetimes in many countries around the world. […]