Hollywood Hosts

When I saw Roberts petition about having a female writing for Qasiknow I felt a bit challenged. I can’t leave his expectations unattended! So let’s start this torture! When I started my career in 2005,  I realized  that it takes more than just a few years’ experience or work for a good company to succeed… […]

Angry, Upset Players – What should you do?

My last educational post received so many responses that I have decided to post another helpful article about how to handle angry upset players which is a universal problem in most casinos around the world today. Angry Upset Players: What should you do? How do you diffuse conflict when a casino player becomes angry or […]