International VIP Play: A Business Few Casinos Really Understand
Bombay’s retrenchment in Tallinn has value for one reason only: it exposes a mistake the industry keeps making. The public facts are serious enough. The group is cutting more than half its staff, and management has admitted that daily table games and parts of the gaming operation were not economically justified. Once a casino starts […]
When a Casino Moves from Good to Excellent
Most casinos that have been operating for a few years settle into a rhythm that feels solid. The numbers are respectable, the staff know what they are doing, the regulators are satisfied, and ownership is not calling every week. From the outside there is little to criticize. The building runs, the payroll is paid, the […]
What Actually Gets Lost Between Shifts
One of the quickest ways to understand how a casino is actually run is to watch a shift handover. Not the formal briefing with printed reports and polite summaries.The few minutes before and after that, when supervisors exchange what really happened.Who played. What went wrong. What was adjusted. What still needs attention. In some properties, […]
A Flood of Content, a Drought of Experience
Over the past year or so there’s been a noticeable shift in how consultants in the gaming industry are positioning themselves. Everyone is publishing. Constantly. Articles, white papers, opinion pieces, frameworks with arrows and clean diagrams. On the surface it looks like a sudden intellectual surge across the sector. In reality, a large share of […]
Ukrainian Gambling on the Tight Rope (Outlook before the law was passed)
Everyone knows at least a bit about the rollercoaster drama that the Ukrainian gambling scene has been for the past 3 decades. Before the 2009 gaming ban, the country was a typical eastern European state as far as the gambling industry was concerned. Riddled with mafia presence and sometimes even violence. I very much remember […]
Taking a land based casino online
With the recent lock down of land-based casinos all over the world, the search for alternative revenue streams intensified. People and businesses as well mostly like to stick to what they know or what they think they know, so they search for these revenue sources in gaming alternatives such as online casino, sportsbook, lottery and […]