An established and reputable casino consultancy providing solutions in all departments and aspects of the casino industry. Our productivity and optimization programs begin with the secret shopper, business analysis, departmental heads meetings feeding back observations and presenting factual data collected. Continuing, we then demonstrate the corrective measures that include existing staff, management and equipment without incurring further costs on unnecessary new employees or paraphernalia. Utilizing the surveillance department we train on how to analyze productivity so the process can be continued after our departure. Every aspect is recorded in factual data so we have proven records to illustrate substantial increases in the agreed weakened areas.