The Old Annual Casino Budget Dilemma
Casino budgets are an annual process that seems to come and go without too much ceremony or celebration. Depending upon …
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VICTORS: Dominate Your Competition Through Superior Customer Experience
A vast majority of businesses today compete primarily on Customer Experience (CX). However, the reality is that for gaming companies …
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Who first Fingered the Russian slot machine hackers who are taking millions from casinos?
They haven’t gone away. As I mentioned in a previous article, our society C.S.&S.S. first mentioned Murat BLIEV in June …
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Technological Impacts on Table Games Operations
As we begin, tentatively, coming out of the Covid-19 pandemic, it is time to completely reassess the Casino industry and …
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La liberté par la règle dans la règle
La soirée était calme en cette fin de saison, bercé par le bruissement des jetons et les annonces des croupiers, …
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Lessons learnt from COVID restrictions on the slot floor
SLOTS Lessons – COVID-19 – What have we learned from the pandemic in Chile and does it apply or coincide …
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