Andrew Pearson

As the Browser Cookie Crumbles…

Like Mark Twain’s claim that the news of his death was greatly exaggerated, the news of the browser cookie’s death might also have been a

Malcolm Rutherford

Hospitality Systems of the Future

The future is a scary place…but one also filled with opportunity. On the one hand you have a rag tag band of human resistance fighters

Andrew Pearson

Capacity Planning in Marketing

Abstract Capacity planning or capacity management is the process of determining the production needed by an organization to meet changing demands for its products and services.

Sudhir Kale

Casino Positioning in Turbulent Times

I have been a marketing consultant to casinos for over two decades. Before undertaking any consulting assignment that involves marketing, I try to make sure

Shaun McCamley

Change Management

Change Management, a resourceful process to improve a properties gross gaming results and a process I am often asked to explore with clients looking to

Richard R Lehman

Game Selection Criteria (Part 5)

In the previous installment of this series on game selection criteria, specialty slot machine carousels were discussed as an important component to consider when preparing

Richard R Lehman

Game Selection Criteria (Part 4)

As the penny denomination continues to increase its market share, we should continue to see a wave of new devices with 25 or more wagering

Richard R Lehman

Game Selection Criteria (Part 3)

Next in this continuing series, we will look at the past and present of the multi-denomination phenomenon with a discussion on mixing denominations within a

Richard R Lehman

Slot Game Selection Criteria (Part 2)

  As noted in my previous article on game selection criteria, the discovery of saturation and how it impacts slot revenue is an important component